Head of UX Design responsible for strategy, process, resourcing and management of the product design and research team within an innovation consultancy. Lead delivery of design thinking, discovery, research and design projects for clients and partners such as Shell, GSK, IBM and the UK Gov', alongside a suite of internal products.

Promoted from Lead UX Designer.

Led design for the Application Security product range and first Belfast UX hire. Worked with product and engineering teams on product design, research and strategy, and heavily involved in Rapid7's UX maturity journey: Implementing new processes and tooling, leading design system groups and mentoring junior team members.

Promoted from UX Designer II.

User research and UX design for this prominent digital agency, working closely with UI design and engineering teams. Highlights include delivering a research intensive conversion rate optimisation project for a travel provider, resulting in a 400% increase in online conversions.

*Acquired by UNRVLD.

Headhunted by Northumbria University, I joined as lead designer for an innovative greenfield project to deliver a new digital learning environment for over 60,000 students and staff. Responsible for all aspects of UX from research to visual design, and even some FE development 👀.

From Flash to Figma, I have over 20 years of experience creating digital experiences and have been designing professionally since 2008. View my full professional experience on LinkedIn, or download my CV.